Product: Premier Tax Free Tax Refund Clear all filters (0 of 75 reviews match)
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Premier Tax Free - Did not recieve Refund and Custom agent told me i recived stamp.

I processed 3 reciepts. 2 via premium tax and 1 via global blue. Custom agent told me the stamp was virtual when i asked where is the copy of the stamp. Global blue was processed, and 1 of my premium tax was processed and the other was not. All managed by the same customs agent. When i contacted premier tax free they said i did not get a stamp???? Of course I did. You approved the other transactions???? From the same agent at the same time. I will be calling the authorities and my credit card company in the morning. This is unacceptable and I can see now based on other reviews this could be a scam.
1.0
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Premier Tax Free Tax Refund
#1443589
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I bought some stuff at London and claimed the tax return at the same mall. The people at the mall told me I had to stamp the customs form at the Madrid airport and then put the documents in the postbox there, which I did, after checking the procedure with all the...
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1.3
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Premier Tax Free Tax Refund
I didn't like
  • Company is not legit
  • Charges on credit card
  • Lost my paperwork
#1443490
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Premier Tax Free - Total scam

Total scam of a company. On 11£ of Vat they have taken 6.5£ for the fee and then wanted to take 3£ more for cash payout.
1.2
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Premier Tax Free Tax Refund
#1424834
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Premier Tax Free - They got you screwed!

I queued for 45 mins at Heathrow, submitting 7 tax free reclaims, all of which were accepted. 3 months later, I've seen three credits to my credit card, while the other 4, totalling 190 GBP, have not been paid. What a waste of time. Makes one suspicious that Travelex and Premier have a good little earner going on between them.
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Premier Tax Free Tax Refund
#1416384
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The problems started on the departures side of the airport where the staff at Premier Tax Free were purposely slow and tried to make it as difficult as possible for people to claim their refunds - at one point five staff members were counting money and only one staff...
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Anonymous
Anonymous

BEWARE. THERE WEBSITE NOT EVEN WORKING

Product
Premier Tax Free Tax Refund
#1408589
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Premier Tax Free - I feel like I was SCAMMED
Premier Tax Free - I feel like I was SCAMMED
Premier Tax Free - I feel like I was SCAMMED
I purchased a smartphone in Prague (July 18') and received my tax free refund in cash after I gave all the receipts and paperwork to their representative (otherwise I wouldn't get the money, right?!). But in Oct 18' I saw that my credit card was charged. After...
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1.0
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Premier Tax Free Tax Refund
#1401722
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Hello I just recently returned from France, and sent a request to Premier Tax Free to track my refund. The response I just receive back is they are unable to process my VAT Refund because the form does not have the required customs stamp. I travel quite often and am...
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1.3
Warszawa, Mazowieckie
Product
Premier Tax Free Tax Refund
#1386750
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The stores offered me a way to get my tax back. Seemed reasonable to me. So each time I went to a store, I paid the extra to get the tax back. Then when I went to the airport, its 5 am, no one is there. What can I do? I get on my plane and I go home. Then I think,...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1

Dear Customer, Thank you for bringing this to our attention. We are very sorry to hear that you are unhappy with our service. To be able to recieve the refund, it is necessary...

1.1
Product
Premier Tax Free Tax Refund
I didn't like
  • Total waste of time and effort
#1378181
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This place is a SCAM. If you are considering to make large purchases and you are hoping to get the VAT back, make yourself a favor and try to avoid stores that use this company. I submitted 3 vat return claims. These people lost all the paperwork of 2 of them and also...
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1.2
Roma, Lazio
Product
Premier Tax Free Tax Refund
#1372830
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I claimed my refund in store in Berlin and presented forms and custom stamped receipt to Premier Tax Free counter at Rome airport before leaving the EU and they charged my credit card saying they didn’t receive paperwork. Numerous emails have amounted to nothing. They...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1

Dear Customer, Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification. ...

1.0
Roma, Lazio
Product
Premier Tax Free Tax Refund
#1354385
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