Product: Premier Tax Free Tax Refund Clear all filters (0 of 57 reviews match)
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Luckily, ( as it was the first time useing the Premier Tax Free) I took many Pictures before I sent the request/receipt (which was stamped from the customs) and the envelope. I sent per E-Mail all these Information (Pictures) and still haven't received my Money back....
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PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.We...

1.5
Munchen, Bayern
Product
Premier Tax Free Tax Refund
I didn't like
  • No professionalism
  • Company is a scam
  • No professialism
#1271251
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Followed instructions at the airport. Voucher will not scan through at Pablo kiosk Paris France (ORY) - Feb2018. So we had to wait for Customs personnel. Customs check my form, check my purchase (chanel bag) and asked if I want cash. I said no as I specifically...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,I’m really sorry to hear about your unpleasant experience at customs. It’s really disappointing that it came to this situation and I can understand your frustrat...

1.0
Product
Premier Tax Free Tax Refund
#1237268
Reply to reviews
I did that, and that was the last I heard from Premiere Tax-Free! I never received my tax-refund so far! This company seems to systematically target tourists and with-hold their tax refunds. I suspect an employees' scam where they file our tax-refund requests and transfer the money to their personal...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for bringing this to our attention. We are very sorry to hear that you still haven’t received your refund back.We are happy to investigate your case, p...

1.0
Product
Premier Tax Free Tax Refund
#1237193
Reply to reviews
I just tried to get cash refund through this company in Prague airport. All paperwork in order as per customs, but machine “won’t read” my form. Thus, I was rudely told I must put my form with credit card info into box. I hate to do this as I have had bad experiences...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.We...

2.0
Wien, Wien
Product
Premier Tax Free Tax Refund
#1221581
Reply to reviews
When nothing had been received by May I wrote to Premier Tax Free, they claimed a refund had been processed & sent to our nominated credit card. This rebate was never received naturally I contacted them many, many times they would not provide a screen shots of the...
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Anonymous
Carole Wallace

Subsequent to me putting this report on Pissed off, I was again contacted by Premier Tax Free & again the so called customer service representative repeated the same matra tha...

PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.We...

Product
Premier Tax Free Tax Refund
I didn't like
  • Cheating
  • Not receiving my money
#1190905
Reply to reviews
Premier Tax Free - Scam - you won't ever see your refund
Premier Tax Free - Scam - you won't ever see your refund
Short version is that I purchased a bag at YSL bag in Cannes last summer.I went online to submit for my refund later that same day, and followed their 4 step process exactly. I emailed them about a month later to check on the status of my refund. They said I would see...
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cdoane01
cdoane01

And just as I expected they emailed me to tell me they were very sorry, but they cannot refund me. I cannot stress enough how much consumers should avoid this company, I only ...

PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.On...

1.0
Product
Premier Tax Free Tax Refund
I didn't like
  • Horrible customer service
  • Being told the wrong information repeatedly
  • Company is a scam
#1184781
Reply to reviews
However there was not any office that i can get money in Graz Airport, on the other hand custom officers told me that i can get money in my country. So, i’m in my country (Turkey) and there isn’t any contact point or contact number of Premier Tax Free that i can...
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h.kitchener
h.kitchener

Contact your Mr. Erdogan. His number is in the phone book.

1.0
Product
Premier Tax Free Tax Refund
#1178293
Reply to reviews
I submitted my VAT refund at the Dublin Airport and received it almost two months later, not the fours week like they tell you.I have to agree with previous reviews that the staff is not very friendly or helpful. They seem like they don't want to be there. Overall,...
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Anonymous
Anonymous

Premier Tax sent an email stating that there was a problem with their refund system and they are working on it. It was refunding the customers and then charging them again. ...

PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.We...

1.0
Dublin Airport, County Dublin
Product
Premier Tax Free Tax Refund
I didn't like
  • Services and did not deliver like promised
#1173510
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Premier Tax Free - Scam is the word

Bought a few items in London. Did a tax taxrefund, however my credit card was charged and they claim they did not receive the form that i pass upon my depature in london
1.0
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Product
Premier Tax Free Tax Refund
#1172788
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Bought few stuffs in France and got my cash tax rebate back at france but was asked to use a credit card on hold till i get my custom chop While at italy, i did all the officer at Premier tax asked and also got a custom chop but on the dec 2017, i received two charges stating that they did not received any tax form and is charging me!!!!!!! I have also send many email to them but no reply!!!! Do not use them when you are at Europe!!!!!!!!!!!!!!!!!! I have check several forums and people are also saying that same stuff. So be caution and do not buy stuffs that tax rebate from Premier Tax Free...
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PremierTaxFree_CS-1
PremierTaxFree_CS-1
Premier Tax Free Verified Representative

Dear Customer,Thank you for your query, we are very sorry that you found yourself in a situation in which you had to post on pissedconsumer.com to get further clarification.We...

1.0
Product
Premier Tax Free Tax Refund
#1172053
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